WHITE PAPER

How ServiceNow cut commission inquiry times from days to seconds — with Confidential AI

Encrypted answers on sensitive compensation data, delivered in ~8 seconds — with auditability and control.

ServiceNow’s commission help desk handled thousands of sensitive payout questions. With OPAQUE’s Confidential AI Agents on Azure Confidential Computing, responses that took four days now arrive in about eight seconds — while data remains protected and every action is auditable.

You’ll discover how to:

  • Accelerate commission inquiry handling from days to seconds without exposing sensitive compensation data.
  • Keep data encrypted end-to-end using hardware-based isolation (Azure confidential computing with NVIDIA H100).
  • Meet privacy, compliance, and audit needs with verifiable logs for every AI-assisted answer.
  • Free teams to focus on edge cases by achieving strong first-pass accuracy (74% in initial rollout).

Download the white paper to see how ServiceNow cut commission inquiry times from days to seconds with OPAQUE’s Confidential AI — without exposing sensitive data.

Prefer a walkthrough? Request a live demo of OPAQUE’s Confidential AI Platform.

Complete to download: